All reservations and guest stays at Pacific Tradewinds Hostel are subject to the following terms of service. Please read these terms below. By submitting your reservation, you agree to be bound by these terms of service.
Cancellation Policy:
We have a 48-hour cancellation policy however, we will not charge for late cancellations if the canceled beds are successfully sold to other travelers. Cancellations less than 48 hours in advance of arrival date (midnight) will result in a minimum charge for the first night for each guest in the reservation. Guests who have canceled their reservation less than 48 hours in advance of the arrival date may inquire with the manager about a cancellation policy exception.
No-Show Policy:
No-shows without communication from the guest are charged a minimum charge for the first night for each guest in the reservation and a maximum of two nights if the reservation was for more than two nights.
Applicable Taxes:
Taxes are not included however, San Francisco bed rates are subject to 14% hotel tax, 1% tourist tax, and 1.25% city tax (16.25% total), per city regulations. Taxes are added at time of check-in.
Check-in and Check-out times:
Check-in is available from 016:00 to 23:00 and you can use most facilities (showers, kitchen, luggage storage) after check-in. However, access to your bed is only available after 4 pm. Check out is at 11:00 a.m. on the day of your departure. Day Passes are available for $20 if you need to use our facilities for the day.
IMPORTANT: We are a small hostel with limited staff, so we CANNOT provide check-in after midnight. If you are arriving in the later afternoon or evening, you should anticipate delays in your transportation and consider another hostel with 24-hour reception. If you realize you will be arriving later than midnight you must contact us by telephone BY 5 PM to see IF we have someone to let you in after midnight. If we can accommodate your late arrival, there will be a $15 late check-in fee applied. Thank you for understanding!
Guest Requirements:
Pacific Tradewinds Hostel is radically inclusive and committed to providing a safe and comfortable social accommodation for bonafide travelers from all over the world regardless of race, color, sex, age, religion, class, national origin, handicap, disability, marital status, veteran status, sexual orientation or gender identity. However, Pacific Tradewinds is sanctioned by the San Francisco planning commission as tourist accommodation and therefore guest stays are limited to 14 nights and valid government ID, credit card and travel documents may be required to check-in. We reserve the right to refuse service to non-travelers, guests exhibiting anti-social behavior, and guests who display an inability for self-care.
Traveling with Minors: All guests under 18 years of age must stay with a parent or legal guardian in a private room.
Payments Accepted:
The balance on your reservation is due at check-in and payment can be made by cash, credit cards, or debit cards.
No curfew:
At check-in, all guests will pay a $20 security deposit and receive an electronic key that will allow you to 24-hour access to the hostel.
Complete Guest Rules and Terms:
All guests will be required to read and agree to our House Rules at check-in.
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